FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Shipping Days?
"Metro Manila: 1–3 working days
Provincial: 3–7 working days
(ETAs may vary during sale days and peak seasons.)"
What are your modes of delivery?
JNT and Lalamove
Do you accept returns?
View our Return and Refund policy.
Refund Policy
Orders
Below are some of are common questions about orders
What are your modes of payment?
We accept Cash on Delivery (COD), Credit Card, Debit Card, Bill Ease Installment and GCash as payment methods.
Why is it more expensive compared to others?
Our bedsheets use premium Canadian cotton that is durable, soft, and long-lasting.
It also comes as Buy 1 Take 1 with freebies, giving great value for money. 💛
Is Homey a legitimate brand?
Homey is a trusted brand featured on GMA News, DZBB, TVJ (Eat Bulaga), and TV5. 🙂
Watch here for proof:
Click Here
Do you have shopee / tiktok?
📲 TikTok – Homey Philippines
🛒 Shopee – homeyphilippines
🌐 Website – Homey
How do I place an order?
"You can order through:
homey.com.ph
Shopee / TikTok Shop (if available)
Or message us directly and we’ll assist you step-by-step."
Products
Below are some common questions about our products
What sizes do you offer?
"STANDARD SIZES (CAN FIT UP TO 8 INCHES THICKNESS)
Single 36x75
Double 48x75
Full Double / Family 54x75
Queen 60x75
King 72x75
FOR THICKER MATTRESSES
Queen Deep 60x75 (12-14 inches)
California King 72x84 (12-14 inches)"
What are your avaialble colors?
"Plains
Checkered
Face Art
Exclusive monthly limited edition"
What type of fabric do you use? is it cotton? is it canadian cotton?
Our bedsheets are made of 100% premium Canadian cotton, ensuring durability, thickness, and breathable comfort. It is soft on the skin, does not feel hot, and does not easily pill or fade even after multiple washes.
What is the thread coun of our Bedsheett?
Our fabric has a 300 thread count, ensuring high quality, softness, and long-lasting comfort.
How thick of a mattress can your bedsheets fit?
Our standard bedsheets can fit mattresses with a thickness of up to 6–7 inches.
What is the difference between fitted sheet and flat sheet?
The fitted sheet has elastic corners that securely wrap around the mattress and prevent slipping. The flat sheet is a straight fabric that can be used as a cover or additional layer for the bed.
What type of pillowcase do you have?
Our pillowcases are envelope-style 😊
The opening is covered, making it look clean and aesthetic while keeping the pillow secure. ✨
What size are the pillowcases included in the set?
Fits pillows sized 18x28 inches up to 20x30 inches 😊
Envelope-style design ensures full coverage and security. ✨
Are your bedsheets fully garterized?
Yes 😊 Fully garterized with elastic all around for a secure fit that doesn’t easily slip off.
Do the colors or designs fade?
No 😊 Colors are non-fading even after multiple washes.